QUESTIONS ABOUT RESTAURANT

Yes, we absolutely offer both vegetarian and vegan grilled cheese options at our Rockford location. Our classic vegetarian options feature cheeses like cheddar and mozzarella with additions such as tomatoes, spinach, and caramelized onions. For our vegan guests, we provide a delicious plant-based cheese that melts perfectly. You can customize any sandwich with our selection of fresh vegetables and artisan breads. We take care to prepare vegan orders separately to avoid cross-contact. Please ask our staff for the current vegan cheese brand and all available toppings.

We recommend booking the Cheezy's Grilled Cheeses food truck at least four to six weeks before your event date. This lead time helps us secure your preferred date, especially during the busy summer season in Rockford. For larger events or weekend dates, we suggest contacting us even earlier to ensure availability. You can submit a booking inquiry through our website for events in the Rockford area. Our team will then confirm our schedule and discuss the specific details for your occasion.

Our cancellation policy for catering orders requires at least 72 hours notice for a full refund. For cancellations made within 72 hours of the scheduled delivery or pickup, a 50% charge will apply. We implement this policy due to the advanced preparation and ingredient procurement required for our Rockford location. We understand unforeseen circumstances occur and will always try to work with you. Please contact our catering manager directly to discuss any changes to your order.

Yes, we do have a minimum order requirement for our catering services in Rockford. For all off-site catering orders, we require a minimum of ten sandwiches. This ensures we can provide our full service efficiently. For larger private events at our location or yours, we are happy to discuss customized packages. Please contact our Rockford shop directly with your event details for a precise quote. We look forward to helping you plan a delicious gathering.

The best way to find our daily location is to check our social media pages. We update our schedule weekly on Facebook and Instagram. You can also sign up for our text alert service by sending "CHEEZY" to 555-123. We typically serve in various neighborhoods around Rockford, including downtown and near the sports fields. Our posted schedule always includes our address and planned hours. We look forward to serving you a delicious grilled cheese soon.

Our private event packages at our Rockford location include a dedicated event coordinator and a customizable menu of our signature grilled cheeses. You can select from our full array of breads, cheeses, and premium add-ons like applewood smoked bacon or avocado. We provide all necessary serving supplies, including plates and napkins, for your guests. Beverage packages are available as an add on to complement your meal. We also handle setup and cleanup, allowing you to fully enjoy your gathering. Please contact us directly to discuss tailoring a package for your specific party size and preferences.

Yes, we are happy to offer gluten-free bread at our Rockford location. This option is available for any sandwich on our menu for a small additional charge. Please inform your server when ordering so we can prepare your grilled cheese separately to avoid cross-contact. We strive to accommodate our guests' dietary needs while delivering the same delicious, melty experience.

A typical catering order at our Rockford location requires 48 hours advance notice for preparation. This allows our kitchen team to source fresh ingredients and schedule dedicated time for your event. For very large or complex orders, we may recommend an additional day. We encourage you to contact our catering coordinator as soon as your plans are firm to ensure availability. We are committed to delivering the same quality you find in our restaurant for every catering client.

Yes, delivery fees apply for catering orders outside our Rockford service area. The specific fee depends on the delivery distance and order size. We encourage you to call our Rockford shop for a precise quote tailored to your event's address. Our team will gladly provide all pricing details and can help arrange your delivery.